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License issue

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wsobeats
Posts: 43
Joined: Fri Dec 19, 2014 2:01 am

License issue

Post by wsobeats »

Hello, I sent an email to support but I figured I might as well ask here to save time, if this is the right section for it.

I bought a few copies of magic on two different computers. One of them broke down recently and I need to get that license revoked (I have a laptop to use anyway). Is there anything that I can do besides asking support?`
Magic
Site Admin
Posts: 3441
Joined: Wed Apr 09, 2014 9:28 pm

Re: License issue

Post by Magic »

Support usually responds faster than I do here :). The only thing is that their hours are limited on the weekend, but I come and go on the forums as I please :).

But yes, for any license issues, you should contact them via our contact page: https://magicmusicvisuals.com/contact. They can take care of things like resetting your key if your computer was lost/damaged/etc. They will almost always get back to you within a day, if not a few hours.
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