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Can't start demo
Posted: Sat Jun 06, 2015 1:05 pm
by DBRYANT
Just downloaded free demo of Magic but when I try to run it dialogue box says it needs window 7 which is the system I have. Any answers?
Re: Can't start demo
Posted: Sat Jun 06, 2015 5:03 pm
by Magic
Hmm, interesting. I haven't seen that issue on Windows 7 before.
When you go to Control Panel > System, what does it show as your Windows edition?
- windows.png (20.35 KiB) Viewed 10037 times
Re: Can't start demo
Posted: Sat Jun 06, 2015 5:15 pm
by DBRYANT
It says Windows 7 Home Premium
Re: Can't start demo
Posted: Sat Jun 06, 2015 5:23 pm
by Magic
Ok thanks. And when you click on the Start button and type
winver in the search box, does it show the Version as 6.1?
- winver.png (22.42 KiB) Viewed 10033 times
Re: Can't start demo
Posted: Sat Jun 06, 2015 6:27 pm
by DBRYANT
Yes it does. Does that mean I need to update to a newer version of Windows if I want to run this software?
Re: Can't start demo
Posted: Sun Jun 07, 2015 12:37 am
by Magic
No, you don't need to update. Your version of Windows should be compatible.
Honestly I'm not sure what the problem could be, but I'll think about it and see if I can come up with any ideas. If it turns out to be a bug, I'll try to fix it for the next release.
Re: Can't start demo
Posted: Sun Jun 07, 2015 6:58 am
by DBRYANT
O.k. thanks for your help