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HELP!! - No graphics shown in Main window or the Preview

Posted: Sun Apr 23, 2023 2:14 pm
by zagatov12
Oh Dear. I've just insralled the latest version (first install) and I can't see anything in the results window or in the preview window - it's just a blank white background with nothing else showing except the resolution numbers in the bottom left corner. I've loaded up example projects from the help menu and I can see that they are running in the boxes but no graphics in the windows at all! Just a white blank screen where there should be something showing. Also there seems to be no way to manually start these examples off-I can see a RUN or START button anywhere in the GUI - what on earth is going on?

Can someone please help this Newbie out - it's driving me nuts already.
My system is a brand new Razer 18 laptop with Nvideo 4090 graphics and INtel integrated graphics
OS is Windows 11 Home
Memory is 32Gb

PLease Help

Mike

Re: HELP!! - No graphics shown in Main window or the Preview

Posted: Sun Apr 23, 2023 3:47 pm
by Sadler
Hey Mike, welcome to the forum.

Is the white-out there when nothing it loaded?
Do you have other apps on your Razer that use the 4090?
What does it say in Help->Open GL info?
Perhaps try Help->Reset All.

There is no start/stop button - Magic is constantly running though there is plenty of control to start and stop most things.