File -> Export Movie not available [solved]

Mon May 17, 2021 11:37 am

Hi all,
like the subject says, no matter what I do File -> Export Movie is greyed/not selectable in my Magic Performer v2.31 64 bit

Could this be a leftover from the previously uninstalled Demo version, and how can I fix this?
TKS
 
Posts: 35
Joined: Mon May 17, 2021 10:40 am

Re: File -> Export Movie not available

Mon May 17, 2021 2:35 pm

I think the only reason that would happen is if your graphics card is not working properly. When you go to Help > OpenGL Info, what does it say?
Eric
Site Admin
 
Posts: 3159
Joined: Wed Apr 09, 2014 9:28 pm

Re: File -> Export Movie not available

Mon May 17, 2021 3:29 pm

I've just installed the latest GFX-driver for my card, it's a ASUS R9 290 C2 running on a Win8.1 64 box.


OpenGL Info says:
---------------------------------------------
Version: 1.1.0

Vendor: Microsoft Corporation

Maximum RGBA Texture Size: 1024x1024 pixels

Maximum Renderbuffer Size: 0x0 pixels

Extensions:
GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
--------------------------------------------

Strange thing is, if I remember correctly the DEMO version reported an AMD OpenGL driver...

Update: just checked via the OpenGL Extensions-Viewer tool, it says
http://178.254.23.111/~pub/pics/OpenGL.png
[media]
TKS
 
Posts: 35
Joined: Mon May 17, 2021 10:40 am

Re: File -> Export Movie not available

Mon May 17, 2021 3:51 pm

Your graphics driver is definitely not installed properly. It should say AMD if that’s what you have.
Eric
Site Admin
 
Posts: 3159
Joined: Wed Apr 09, 2014 9:28 pm

Re: File -> Export Movie not available

Mon May 17, 2021 4:13 pm

Yep, and I've found the reason for this strange behavior:

when I use the PC via remote desktop (RDP), only the Microsoft driver is visible for Magic. When I work directly on the PC (or connected via VNC) the AMD driver is visible and exporting videos works.
I guess the RDP server uses some kind of virtual GFX-driver for the connection, whereas VNC just transfers the screen contents of a remote session.

So, I think I have to adjust my workflow, use RDP for creating work and VNC once I want to export what I've done.
Not perfect, but at least a solution for remote work.

Thanks for your time and help, it's really appreciated :D
TKS
 
Posts: 35
Joined: Mon May 17, 2021 10:40 am

Re: File -> Export Movie not available [solved]

Wed May 26, 2021 9:46 am

Another way to solve the problem:

I've switched temporarily from an AMD to a NVIDA graphics card, and the Game(!) version of their latest drivers (they also offer a "Studio" version without some of the features) enable OpenGL even when you use remote desktop via RDP.

Exporting a video works now even via RDP!
TKS
 
Posts: 35
Joined: Mon May 17, 2021 10:40 am

Return to General Discussion

© 2021 Color & Music, LLC • This web site is mobile-friendly