Distorted audio after video export

Sun Nov 22, 2020 1:54 pm

Hello,

First of all thanks for this amazing program! I made a promotional video for on YouTube for my soon to be released music on our new label.
I am using the Spectrum feature to create a visual EQ on top of our label logo.

However I have an issue with the audio after exporting the video.

After about 5:20 into the video the audio starts to sound choppy. I double checked the audio file and it seems fine. Also the problem occurs in both VLC player as in Windows Media Player, also on YouTube. Inside Magic the problem is not present.

Any idea what could be causing this issue? I tried re-exporting the project, but the exact same thing happens.
I am exporting using OpenH264 mp4 codec setting.

[media]


Thank you very much!
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Sun Nov 22, 2020 4:11 pm

I'm listening on my computer speakers which are not great but I don't hear any problems...?
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Mon Nov 23, 2020 7:06 am

I double checked with my collegues, they can hear it clearly. Maybe check again using headphones?

Thanks.
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Mon Nov 23, 2020 3:38 pm

I still don't hear anything on headphones. Anyone else want to take a listen?
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Mon Nov 23, 2020 4:25 pm

It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.
xr4d11
 
Posts: 10
Joined: Mon Nov 02, 2020 12:28 pm

Re: Distorted audio after video export

Mon Nov 23, 2020 8:44 pm

xr4d11 wrote:It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.



Same here , there is the sound on the high frequency, synced with the music, but no distortion for me
damstraversaz
 
Posts: 170
Joined: Tue Aug 26, 2014 11:22 am

Re: Distorted audio after video export

Tue Nov 24, 2020 9:14 am

xr4d11 wrote:It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.


It's surely not inteded. The mastered audio version doesn't show thisl. The funny thing though is that it always happens in the same spot when exporting the video again.
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Tue Nov 24, 2020 3:21 pm

Can you post the mastered version so we can compare?
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Fri Nov 27, 2020 11:16 pm

Eric wrote:Can you post the mastered version so we can compare?


Sure: https://soundcloud.com/despawn1/the-roo ... B4wxaPpDNV
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Sat Nov 28, 2020 4:20 pm

Ok, that's only the last part though. Can you post the full track, and in a way that I can download it? I want to try exporting it myself.

I do hear a difference but it doesn't exactly sound "distorted"... it just sounds like a different instrument was used...
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Sat Nov 28, 2020 7:39 pm

Eric wrote:Ok, that's only the last part though. Can you post the full track, and in a way that I can download it? I want to try exporting it myself.

I do hear a difference but it doesn't exactly sound "distorted"... it just sounds like a different instrument was used...


Thank you for your help. Here is the full tack in WAV format (direct download link):

http://ikonhero.net/other/libertas/theroom.wav
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Sat Nov 28, 2020 9:51 pm

Ok thanks. And one more question, have you noticed the problem with any other tracks, or just this one?
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Sat Nov 28, 2020 9:52 pm

Eric wrote:Ok thanks. And one more question, have you noticed the problem with any other tracks, or just this one?


Only this one, the other went fine.
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Mon Nov 30, 2020 6:06 pm

I think I found the problem and I'll fix it for the next update.

I'm also going to add a new uncompressed audio option for higher quality.
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Re: Distorted audio after video export

Mon Nov 30, 2020 6:07 pm

Thank you. Appreciate you taking time for this. For now I solved it by replacing the audio in a video editor.
Despawn Music
 
Posts: 7
Joined: Sun Nov 22, 2020 1:44 pm

Re: Distorted audio after video export

Mon Nov 30, 2020 6:21 pm

Yes that's a perfectly reasonable workaround in case anyone else has the same problem.
Eric
Site Admin
 
Posts: 3113
Joined: Wed Apr 09, 2014 9:28 pm

Return to General Discussion

© 2021 Color & Music, LLC • This web site is mobile-friendly