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where is my 30 days? :)

Posted: Mon Dec 19, 2016 9:55 pm
by Alexander
Hi!
after installation Magic Demo this inscription appeared at once:

"Magic couldn't contact the licensing server to validate your trial period. To avoid a watermark on the output, please connect to the internet and restart Magic."

Internet access is available, restart doesn't help
what to do?
whether will be also with the purchased version?
I have been sure to buy, but now I doubt. :?:
thanks!

Re: where is my 30 days? :)

Posted: Mon Dec 19, 2016 11:11 pm
by Magic
Hi Alexander, sorry about that. Are you sure your internet connection is working properly? I checked our logs, and it doesn't seem like Magic was able to connect from your computer, at least as far as I can tell. It's hard to know though, because the Demo doesn't really collect any identifying information from you except your IP address.

Overall it doesn't really matter too much, because if you buy the full version, there is no watermark at all. But the full version does also require an internet connection, at least for initial activation, so you'll want to make sure you can get this resolved.

Perhaps you have some kind of firewall preventing outgoing connections from apps on your computer?

Re: where is my 30 days? :)

Posted: Sat Dec 24, 2016 2:56 pm
by Alexander
Hi!
I am glad to report that i installed to a Magic Demo on an other PC and everything is ok! :))
now the following question:
whether I can make export of the movie in the Magic Demo?
I see only the black screen after export, it is normal?
I want to understand whether there is enough for me power
of my PC to buy the paid version.

thanks! :)

Re: where is my 30 days? :)

Posted: Mon Dec 26, 2016 4:55 pm
by Magic
Maybe this will help? viewtopic.php?f=3&t=848