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Crash on open projects from another computer

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coolhand2120
Posts: 9
Joined: Fri May 24, 2019 9:03 am

Crash on open projects from another computer

Post by coolhand2120 »

Both my friend and I own Magic, I wanted to share my projects with him, so I sent them over. When he opens any of my projects on his computer Magic opens, but then crashes moments later. It happens with every project I've sent him and we've tried about a dozen. I can see windows log the crash in the event viewer, but I don't see any information from Magic and I don't know where I would find a log.

Thanks for any help
Magic
Site Admin
Posts: 3440
Joined: Wed Apr 09, 2014 9:28 pm

Re: Crash on open projects from another computer

Post by Magic »

How many "moments later" exactly?
coolhand2120
Posts: 9
Joined: Fri May 24, 2019 9:03 am

Re: Crash on open projects from another computer

Post by coolhand2120 »

I can see it open, I can see the project briefly. I can see an error message that's complaining about a video not being in the correct path, which is expected as it's a different computer. Then "poof". It vanishes unceremoniously.

We've tried with projects without videos as well.

Thanks for the help!

Edit: About 5 seconds from launch to vanishing.
Magic
Site Admin
Posts: 3440
Joined: Wed Apr 09, 2014 9:28 pm

Re: Crash on open projects from another computer

Post by Magic »

Have you tried an extremely simple project like just one Polygon module and nothing else?
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