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File -> Export Movie not available [solved]
Posted: Mon May 17, 2021 11:37 am
by TKS
Hi all,
like the subject says, no matter what I do File -> Export Movie is greyed/not selectable in my Magic Performer v2.31 64 bit
Could this be a leftover from the previously uninstalled Demo version, and how can I fix this?
Re: File -> Export Movie not available
Posted: Mon May 17, 2021 2:35 pm
by Magic
I think the only reason that would happen is if your graphics card is not working properly. When you go to Help > OpenGL Info, what does it say?
Re: File -> Export Movie not available
Posted: Mon May 17, 2021 3:29 pm
by TKS
I've just installed the latest GFX-driver for my card, it's a ASUS R9 290 C2 running on a Win8.1 64 box.
OpenGL Info says:
---------------------------------------------
Version: 1.1.0
Vendor: Microsoft Corporation
Maximum RGBA Texture Size: 1024x1024 pixels
Maximum Renderbuffer Size: 0x0 pixels
Extensions:
GL_WIN_swap_hint GL_EXT_bgra GL_EXT_paletted_texture
--------------------------------------------
Strange thing is, if I remember correctly the DEMO version reported an
AMD OpenGL driver...
Update: just checked via the OpenGL Extensions-Viewer tool, it says
http://178.254.23.111/~pub/pics/OpenGL.png
Re: File -> Export Movie not available
Posted: Mon May 17, 2021 3:51 pm
by Magic
Your graphics driver is definitely not installed properly. It should say AMD if that’s what you have.
Re: File -> Export Movie not available
Posted: Mon May 17, 2021 4:13 pm
by TKS
Yep, and I've found the reason for this strange behavior:
when I use the PC via remote desktop (RDP), only the Microsoft driver is visible for Magic. When I work directly on the PC (or connected via VNC) the AMD driver is visible and exporting videos works.
I guess the RDP server uses some kind of virtual GFX-driver for the connection, whereas VNC just transfers the screen contents of a remote session.
So, I think I have to adjust my workflow, use RDP for creating work and VNC once I want to export what I've done.
Not perfect, but at least a solution for remote work.
Thanks for your time and help, it's really appreciated
Re: File -> Export Movie not available [solved]
Posted: Wed May 26, 2021 9:46 am
by TKS
Another way to solve the problem:
I've switched temporarily from an AMD to a NVIDA graphics card, and the Game(!) version of their latest drivers (they also offer a "Studio" version without some of the features) enable OpenGL even when you use remote desktop via RDP.
Exporting a video works now even via RDP!
