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Distorted audio after video export

Posted: Sun Nov 22, 2020 1:54 pm
by Despawn Music
Hello,

First of all thanks for this amazing program! I made a promotional video for on YouTube for my soon to be released music on our new label.
I am using the Spectrum feature to create a visual EQ on top of our label logo.

However I have an issue with the audio after exporting the video.

After about 5:20 into the video the audio starts to sound choppy. I double checked the audio file and it seems fine. Also the problem occurs in both VLC player as in Windows Media Player, also on YouTube. Inside Magic the problem is not present.

Any idea what could be causing this issue? I tried re-exporting the project, but the exact same thing happens.
I am exporting using OpenH264 mp4 codec setting.



Thank you very much!

Re: Distorted audio after video export

Posted: Sun Nov 22, 2020 4:11 pm
by Magic
I'm listening on my computer speakers which are not great but I don't hear any problems...?

Re: Distorted audio after video export

Posted: Mon Nov 23, 2020 7:06 am
by Despawn Music
I double checked with my collegues, they can hear it clearly. Maybe check again using headphones?

Thanks.

Re: Distorted audio after video export

Posted: Mon Nov 23, 2020 3:38 pm
by Magic
I still don't hear anything on headphones. Anyone else want to take a listen?

Re: Distorted audio after video export

Posted: Mon Nov 23, 2020 4:25 pm
by xr4d11
It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.

Re: Distorted audio after video export

Posted: Mon Nov 23, 2020 8:44 pm
by damstraversaz
xr4d11 wrote:It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.

Same here , there is the sound on the high frequency, synced with the music, but no distortion for me

Re: Distorted audio after video export

Posted: Tue Nov 24, 2020 9:14 am
by Despawn Music
xr4d11 wrote:It sounds fine on this end, from what I hear. There is a synth pad/sequence in the background, from 5:20 to 5:40, that has that type of choppy effect sound but I cannot tell if it's intended or not. After 5:40 I do not hear it again.
It's surely not inteded. The mastered audio version doesn't show thisl. The funny thing though is that it always happens in the same spot when exporting the video again.

Re: Distorted audio after video export

Posted: Tue Nov 24, 2020 3:21 pm
by Magic
Can you post the mastered version so we can compare?

Re: Distorted audio after video export

Posted: Fri Nov 27, 2020 11:16 pm
by Despawn Music
Eric wrote:Can you post the mastered version so we can compare?
Sure: https://soundcloud.com/despawn1/the-roo ... B4wxaPpDNV

Re: Distorted audio after video export

Posted: Sat Nov 28, 2020 4:20 pm
by Magic
Ok, that's only the last part though. Can you post the full track, and in a way that I can download it? I want to try exporting it myself.

I do hear a difference but it doesn't exactly sound "distorted"... it just sounds like a different instrument was used...

Re: Distorted audio after video export

Posted: Sat Nov 28, 2020 7:39 pm
by Despawn Music
Eric wrote:Ok, that's only the last part though. Can you post the full track, and in a way that I can download it? I want to try exporting it myself.

I do hear a difference but it doesn't exactly sound "distorted"... it just sounds like a different instrument was used...
Thank you for your help. Here is the full tack in WAV format (direct download link):

http://ikonhero.net/other/libertas/theroom.wav

Re: Distorted audio after video export

Posted: Sat Nov 28, 2020 9:51 pm
by Magic
Ok thanks. And one more question, have you noticed the problem with any other tracks, or just this one?

Re: Distorted audio after video export

Posted: Sat Nov 28, 2020 9:52 pm
by Despawn Music
Eric wrote:Ok thanks. And one more question, have you noticed the problem with any other tracks, or just this one?
Only this one, the other went fine.

Re: Distorted audio after video export

Posted: Mon Nov 30, 2020 6:06 pm
by Magic
I think I found the problem and I'll fix it for the next update.

I'm also going to add a new uncompressed audio option for higher quality.

Re: Distorted audio after video export

Posted: Mon Nov 30, 2020 6:07 pm
by Despawn Music
Thank you. Appreciate you taking time for this. For now I solved it by replacing the audio in a video editor.

Re: Distorted audio after video export

Posted: Mon Nov 30, 2020 6:21 pm
by Magic
Yes that's a perfectly reasonable workaround in case anyone else has the same problem.