Magic

Music Visuals
https://magicmusicvisuals.com/forums/

VideoCapture Module Not Loading on Paid Version

https://magicmusicvisuals.com/forums/viewtopic.php?f=2&t=2001

Page 1 of 1

VideoCapture Module Not Loading on Paid Version

Posted: Thu Sep 26, 2019 3:10 pm
by SteveAxtell
Video Capture works fine on the Demo version but can't save it of course.

On my PAID version it doesn't load the VideoCapture module! I can't get any input on paid version.
I have uninstalled and reinstalled. Everything else works and saves good.

I need this feature for an urgent project, please help with any ideas. Thanks!

Re: VideoCapture Module Not Loading on Paid Version

Posted: Thu Sep 26, 2019 3:36 pm
by Eric
Which edition did you purchase? The VideoCapture module is only available in the Performer edition:
https://magicmusicvisuals.com/features#Performer
https://magicmusicvisuals.com/downloads/Magic_UsersGuide.html#VidCap

You can upgrade here if you need to: https://magicmusicvisuals.com/upgrade

Re: VideoCapture Module Not Loading on Paid Version

Posted: Thu Sep 26, 2019 3:43 pm
by SteveAxtell
That's it I don't have that version. It wasn't clear. It would be helpful if that specific notification came up when trying to load an input device. It would have saved loads of time and they would have been paid sooner. Thank you!

Re: VideoCapture Module Not Loading on Paid Version

Posted: Thu Sep 26, 2019 3:56 pm
by Eric
Well... there can't be a notification if the module doesn't exist.

At the top of the purchase page it says "For a detailed comparison of the Studio and Performer editions of Magic, please visit our features page." So I guess reading the features page before purchasing probably would have saved you even more time ;)

All times are UTC
Page 1 of 1