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Magic crashing on startup

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grenno
Posts: 16
Joined: Sat Feb 25, 2017 12:54 am

Magic crashing on startup

Post by grenno »

An issue arose yesterday where Magic will no longer load.
It comes up with the splash screen, goes through the following steps:

Loading Magic
Scanning Modules
Configuring Audio
Startup

But then the splash screen disappears and it won't load the software?

I haven't installed anything since, I'm even pretty sure that there have been no windows updates either.

I've tried uninstalling/reinstalling. I also tried installing the 32bit version but the same thing happens

I also disabled the dedicated graphics to see if that was it but it still happens with the onboard intel graphics

Any ideas why this is happening?

I last had it connected to a 720p video wall when I closed the software. Not sure if that could be causing an issue

Specs:
Windows 10 64 Build 17763
i7 6700 2.6GHz
NVIDIA GeForce 970M
16GB DDR
Magic
Site Admin
Posts: 3440
Joined: Wed Apr 09, 2014 9:28 pm

Re: Magic crashing on startup

Post by Magic »

First thing to try would be to delete Magic preferences, viewtopic.php?f=2&t=1789&p=8219#p8219
grenno
Posts: 16
Joined: Sat Feb 25, 2017 12:54 am

Re: Magic crashing on startup

Post by grenno »

That worked. Brilliant, thank you.
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