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Crash when Import Video

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evangoodman
Posts: 1
Joined: Thu Apr 04, 2019 4:45 pm

Crash when Import Video

Post by evangoodman »

Whenever I import video the program crashes. I have the Magic Studio version running on a 64bit windows 10 I5. I was going to reinstall but I'm not sure if I will lose my saved projects if I do that. If anyone knows anything please let me know. Thanks
Magic
Site Admin
Posts: 3440
Joined: Wed Apr 09, 2014 9:28 pm

Re: Crash when Import Video

Post by Magic »

It is very rare that a video would cause a crash. Is there anything “different” about the videos you are importing? Format, size, etc.?

If you post a link so I can download one, I will test it.
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