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software crashes with video modules

Posted: Sat Oct 13, 2018 9:47 am
by scarman
Hi, this looks like great software and I've enjoyed playing around with the demo version. However, when I'm trying out video effects (having a video jump to random start points based on music input), the program consistently crashes and closes after a few minutes of working perfectly. I've attached a screenshot of the types of parameters I'm using. I'm wondering if there's anything I can do to prevent this. I'd like to buy the software, but only if I know it will be stable. Is the full version more stable than the demo version? I'm running a Surface Book 2 w/ 16Gb RAM and NVidia GTX 1050 graphics card w/ 2 Gb of RAM.

Thanks for any help!

Re: software crashes with video modules

Posted: Sat Oct 13, 2018 2:58 pm
by Magic
Could be a bug. Is it just that video file, or does it happen with any video file?

Re: software crashes with video modules

Posted: Sat Oct 13, 2018 5:09 pm
by scarman
Happens with all videos, including the sample (cars on the highway) that ships with the demo.

Re: software crashes with video modules

Posted: Sat Oct 13, 2018 9:26 pm
by Magic
Ok thanks. I will investigate and fix for v2.2 if I can.

Re: software crashes with video modules

Posted: Sun Oct 14, 2018 9:35 am
by scarman
Great, thanks.