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AppHangB1 Magic crashes every time

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DawnC
Posts: 1
Joined: Fri Mar 23, 2018 7:23 pm

AppHangB1 Magic crashes every time

Post by DawnC »

Here is the system error, can you tell me why it should crash every time I use it? Thanks.

I have a Lenovo ideapad Y700, Intel (R) HD Graphics 530, NVIDIA GeForce GTX 960M

Source
Magic.exe

Summary
Stopped responding and was closed

Date
‎26/‎03/‎2018 12:29

Status
Report sent

Description
A problem caused this program to stop interacting with Windows.
Faulting Application Path: C:\Program Files\Magic\Magic.exe

Problem signature
Problem Event Name: AppHangB1
Application Name: Magic.exe
Application Version: 0.0.0.0
Application Timestamp: 5a2ec7d1
Hang Signature: a4eb
Hang Type: 134217728
OS Version: 10.0.16299.2.0.0.768.101
Locale ID: 2057
Additional Hang Signature 1: a4eb88e843134e1d6242274f81dec354
Additional

Hang Signature 2: f1ce
Additional Hang Signature 3: f1ce36e924e2ff5a0b04aae966df3e54
Additional Hang Signature 4: a4eb
Additional Hang Signature 5: a4eb88e843134e1d6242274f81dec354
Additional Hang Signature 6: f1ce
Additional Hang Signature 7: f1ce36e924e2ff5a0b04aae966df3e54

Extra information about the problem
Bucket ID: 777a3f157238a98a1d65733fc3c2a6f4 (2118225917452134132)
Magic
Site Admin
Posts: 3440
Joined: Wed Apr 09, 2014 9:28 pm

Re: AppHangB1 Magic crashes every time

Post by Magic »

Sorry about that. Unfortunately, from just the information you posted, I can't tell you why. It could be Magic, or any number of other things on your system (graphics driver, audio driver, etc.). Make sure all your drivers are updated.

Really the only way to know for sure is to enable crash dumping, and once you have a dump, contact us so we can get it from you:
viewtopic.php?f=2&t=1548#p7203
or
viewtopic.php?f=2&t=1548#p7209 (might be easier)
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