Problems, help

Thu Dec 06, 2018 10:59 pm

Hi. Fairly new user of magic, and definitely not a video guy, but I have been running into some issues using magic as of this week.

I needed to reinstall in because of something saying it hadn’t been able to secure a connection in a while, can’t exactly remember.. either way I ended up having to redownload the program, and now it is running way more sluggish than it had in the past, to the point of a laggy mouse cursor.

And in addition to this, I haven’t been able to export a clean video out of it. Everytime I do, the video that results from, comes out looking just as laggy as when it’s running, actually worse. It looks really really weird. This didn’t happen 2 months ago where I had exported videos no problem. The video I’m making is about 20 seconds long.
Friend of dogs
 
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Joined: Thu Dec 06, 2018 8:13 pm

Re: Problems, help

Thu Dec 06, 2018 11:07 pm

Sorry about that, can you please post a video demonstrating the problem?
Eric
Site Admin
 
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Re: Problems, help

Sun Dec 09, 2018 2:25 am

it wont let me attach a file without timing out.
Friend of dogs
 
Posts: 14
Joined: Thu Dec 06, 2018 8:13 pm

Re: Problems, help

Sun Dec 09, 2018 4:27 am

You can just post a link to a YouTube video ;).
Eric
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Re: Problems, help

Wed Dec 12, 2018 11:29 pm

I experience similar problems with the newest versions (both beta and stable).
It runs extremely laggy. Seems to be more the case for some individual scenes (which ran fine on the older version).
Although other scenes show an incredibly high framerate while the performance is not better than before :?

I switched to a copy of the old version and there everything is allright...
caleidosdope
 
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Joined: Tue Apr 04, 2017 12:02 pm

Re: Problems, help

Wed Dec 12, 2018 11:56 pm

Thanks for letting me know. Can you tell me exactly which older version of Magic works for you?

Also can you tell me what kind of computer you have and what is the exact version of your operating system?
Eric
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Re: Problems, help

Thu Dec 13, 2018 12:36 am

I now use v2.2b1 (it is the only one that i still had the image of, but the stable version of 2.2 also worked fine).
I work on a macbook air 2012 and OSX 10.14.1

thanks for having a look on this!
caleidosdope
 
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Joined: Tue Apr 04, 2017 12:02 pm

Re: Problems, help

Thu Dec 13, 2018 4:22 pm

Ok thanks. I think I know what the problem is. It exists in 2.2 but not 2.13. It is an issue with macOS Mojave only. I will upload a new Beta as soon as I've worked out a fix.
Eric
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Re: Problems, help

Fri Dec 14, 2018 5:54 pm

I just updated the Mac Beta, give it a download and see if it works better: https://magicmusicvisuals.com/getbeta
Eric
Site Admin
 
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