Search found 8 matches

by twilli003
Tue Dec 08, 2020 5:24 pm
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

Ok, I didn't know about that one. Thanks.
by twilli003
Tue Dec 08, 2020 5:05 pm
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

Yes, I'm planning to update at a later date.
I was thinking of transferring the license to another computer since I could not get the program to run. The Help > Deactivate option would not have been available for me in that case.
by twilli003
Tue Dec 08, 2020 5:27 am
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

Well I managed to get it working again. Recently Windows updated to version 1909 on my machine and apparently that's what lead to the problem. For now I've uninstalled 1909 and am back on Windows version 1903 and Magic is working on that version. Here's a bit more info on what I did to find the prob...
by twilli003
Tue Dec 08, 2020 2:44 am
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

Is there a way to transfer the license to a different machine?
by twilli003
Tue Dec 08, 2020 1:03 am
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

There was a crash dump file created under AppData\Local\CrashDumps.
Would that be of help? Should I send it to you?
by twilli003
Mon Dec 07, 2020 11:51 pm
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

The same problem occurs with the Demo version. In safe mode, Magic also failed to start initially, but apparently for a different reason. The failure occurred before getting to the starting... phase where the failure occurred in the normal mode. The Application log indicated a failure to load the mo...
by twilli003
Mon Dec 07, 2020 4:31 am
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Re: Magic failing to start up

Deleting the MAGIC preferences folder as described in the post did not resolve the problem for me.
by twilli003
Mon Dec 07, 2020 2:23 am
Forum: General Discussion
Topic: Magic failing to start up
Replies: 12
Views: 4075

Magic failing to start up

Magic is crashing on startup. The splash screen comes up and displays the message "Loading Magic...", then "Configuring audio...", then "Starting...", then it crashes. It was previously working fine when I last used it a few weeks ago. I tried downloading the latest ver...